Payment by ZOO Adventure takes place in a secure SSL environment. When ordering, you select which payment methods you want to apply.

Online payment

  • You can use your Debit card paying with your local payment method.
  • You also can pay a.o. with Sofort-Banking and Paypal.
  • You can safely and easily pay with your credit / debit card. We accept Master Card, Visa, American Express and others.
  • You can also pay with SEPA-Direct, meaning you can pay with a debit direct.

    The amount will be debited from your account and ZOO Adventure will be notified that your order has been paid .

International bank transfer

  • You can pay through an international bank transfer. At the Check-out you can tick the payment method International Bank Transfer. Finalize the order by clicking the button "Place order now". We will send you an order confirmation. Your article will be reserved for max. 7 days.
  • Separately you will receive an email from our payment-provider Adyen with the payment details to complete the bank transfer. Upon receipt of your payment we will send your order to our warehouse.

Pay with voucher code

  • During Promotions and Events ZOO Adventure gives voucher codes with a closing date.
  • You can enter your voucher code during the checkout process if you want to pay with a voucher code. The discount will be deducted from the amount of the ordered article before going to the banking system.

Refund your money

  • You can specify whether you want to exchange or return the article on the return form inside the box. When you return, you complete our form and upon receipt of the returned article the amount will be refunded to the card used by you as soon as possible but no later than 14 days.

All the prices of the articles in the shop include VAT.

More information on
Exchanges & returns

If you have any questions, please feel free to contact our customer service, we are happy to assist you.